Today, I want to give you a five-step process for answering behavioral interview questions. Behavioral interviewing operates on the principle that the best predictor of future behavior is past behavior. Behavioral interview questions require you to respond with a specific story, rather than talking in hypotheticals. In these situations, preparation is key. I teach my clients the CARL method: Challenge – Action – Result – Lessons Learned, and that’s what I recommend for you as well.

Today, we’ll cover my top five ways to quickly become branded as “unprofessional.” I’ve described them as you might talk about someone who is unprofessional and given you some of my real-world experiences with unprofessional behavior.